Delivery and feedback
All our deliveries are provided by La Poste/Colissimo.You have the possibility, at the time of payment, to choose a delivery against signature or without.
Any order is prepared and placed in the 48 at 72 hours depending on the purchase confirmation (excluding holidays and exceptional cases).
All prices and deadlines are specified in our CGV (delivery times remain indicative and do not take into account possible unforeseen events).The delivery costs are offered from € 120 purchase in mainland France (€ 180 abroad).
We deliver to South Africa, Germany, Australia, Austria, Belgium, Brazil, Cambodia, Canada, China, China, South Korea, Croatia, Denmark,United Arab Emirates, Spain, Estonia,United States,Finland, Greece, Hong Kong, Hungary, India, Indonesia, Ireland, Iceland, Israel, Italy, Latvia, Lebanon, Lithuania, Luxembourg, Malaysia, Malta, Morocco, Mexico, New Zealand, Netherlands, Philippines, Poland , Portugal, Romania, Russia, Serbia, Singapore, Slovakia, Slovenia, Sweden, Switzerland, Tchéquie, Thailand.
Forsend a shipment(bring the order tracking number).
In the preamble, we wanted to remind you of keeping in mind that our upcycled pieces are created fromSecond -hand clothes that can present marks of use because they have experienced a first life.
The returns are accepted and must imperatively be done within 14 days of the day of receipt of the order. The returned product (s)must not have been worn.If this period is exceeded and/or the product (s) have been worn, we will not be able to accept the return.
Return costs are your responsibility.The reimbursement of the returned product (s) will be made within 7 days maximum after receipt and verification.
In order to process your return request, please send us an email to firstname.lastname@example.org. In this one, please indicate:
- name and First name used for command
- order number
The return address is:
20 rue Jean Soula
For more information on this subject, please consult ourCGV.